Billing & Payment Policy

All project estimates are preliminary. Formal proposals detail scope, terms, and pricing. A service relationship begins when written proposals or agreements are mutually accepted. Submitting a website form does not create a contractor-client relationship. Initial deposits or advance payments may be required to secure project scheduling and material procurement. These terms are specified within your individual service agreement or proposal. Invoicing follows contracted progress schedules and agreed project milestone achievements. Payments are due upon completion of defined project phases, as outlined in your service agreement.

Work outside the initial proposal requires documented change orders. No additional work will be performed without a mutually accepted, written change order detailing scope and cost adjustments. Invoices specify payment due dates, typically net 15 or 30 days from issuance. Failure to remit payment by the due date may result in project suspension or late fees, as per the agreement. Available payment methods will be shown on the applicable invoice, payment request, proposal, or service agreement. For any billing questions or to dispute an invoice, please contact our accounting department promptly. All disputes must be submitted in writing within 10 business days of invoice receipt.

Billing Inquiries

For any questions regarding your invoice or our payment terms, our team is available to assist you.